Johnson Automotive Insurance: Complete Guide to Coverage & Services

Introduction

When searching for “Johnson Automotive Insurance,” you’re likely looking for reliable coverage for your vehicle. However, the name “Johnson” appears across multiple insurance entities in both the United States and Canada, each with its own history, specialties, and coverage options. Understanding which Johnson company serves your area is essential for finding the right protection for your car or truck.

Johnson Insurance has a rich history dating back over a century, with roots in both Canada and the United States . Today, several organizations operate under the Johnson name, including the Canadian-based Johnson Insurance offering auto and home coverage, John Johnson Automotive Group Insurance Services in New Jersey, and Johnson & Johnson Insurance Services in Oregon, among others .

This guide explores the various entities associated with Johnson Automotive Insurance, their coverage options, customer experiences, and how to determine which Johnson company is right for your insurance needs.

Johnson Insurance: The Canadian Legacy

One of the most prominent organizations in the Johnson family is Johnson Insurance, a Canadian insurance brokerage with deep historical roots. Founded in 1880, this company has been serving customers for well over a century . Headquartered in Toronto, Ontario, with additional operations in St. John’s, Newfoundland, Johnson Insurance has become a significant player in the Canadian insurance market .

Company Overview

Johnson Insurance specializes in providing home, auto, and travel insurance products to individuals and groups across Canada . The company operates as an insurance brokerage, meaning they help customers find the right coverage by working with multiple insurance carriers . This independent approach allows them to offer a range of options tailored to individual needs.

In June 2021, Johnson Insurance was acquired by Intact Financial, one of Canada’s largest property and casualty insurance providers . This acquisition has strengthened their position in the market while maintaining their commitment to personalized service.

Auto Insurance Offerings

Johnson Insurance’s auto coverage is designed to protect what the company describes as “the vehicle you rely on daily” . Their approach recognizes that a car or truck is often your biggest asset aside from your home, and proper insurance protects against “potentially crippling financial losses and the sheer inconvenience of being without transportation” .

Key coverage options available through Johnson Insurance include:

Coverage TypeProtection Provided
Bodily Injury LiabilityCovers legal liability for injury to others in a covered accident 
Property Damage CoverageProtects if your car damages someone else’s property (another car, fence, building) 
Medical Payments/PIPHelps cover medical expenses and funeral costs after an accident 
Uninsured/Underinsured MotoristCompensates for injuries caused by uninsured drivers or hit-and-runs 
Physical Damage CoverageProtects your vehicle from collision, theft, weather events, and other damage 
Rental Coverage/Loss of UsePays for temporary replacement vehicle if yours is being repaired 

Digital Tools and Accessibility

Johnson Insurance has embraced technology to make managing policies easier for customers. The Johnson Insurance Connect app, available for iPhone users, provides convenient access to important insurance information anytime, anywhere . Through the app, policyholders can:

  • View, print, or email auto insurance ID cards
  • Submit claims with photos
  • Update driver and vehicle information
  • Review policy details including coverage and deductibles
  • Contact their personal insurance representative

Customer Experience

Customer feedback on Johnson Insurance presents a mixed picture. On review platforms, the company receives both praise and criticism. Some customers appreciate the personalized approach and competitive rates, while others express frustration with claims handling and premium increases.

One long-term customer with 13 years of experience reported significant dissatisfaction with how their claims were handled, noting that after a hit-and-run incident, the company was “unsympathetic and treated me like a criminal” . They also described difficulties reaching service representatives after the company consolidated its call center operations.

Another customer who had been with the company for 10 years was unexpectedly non-renewed due to a speeding ticket from a year and a half prior, leading them to question the company’s practices .

However, it’s important to note that customer experiences vary widely, and the company maintains a trustworthiness rating from some review platforms . The Better Business Bureau shows that Johnson Insurance has been in business for 70 years and has had customer complaints, with some resolved and others pending .

Summary: Canadian Johnson Insurance
• Founded in 1880, acquired by Intact Financial in 2021 
• Offers comprehensive auto coverage including liability, physical damage, and rental options 
• Provides digital tools through the Johnson Insurance Connect app 
• Customer reviews are mixed, with some praising service and others expressing concerns 

John Johnson Automotive Group Insurance Services: New Jersey Based

For those searching specifically for “Johnson Automotive Insurance” in the United States, John Johnson Automotive Group Insurance Services represents another entity worth considering. Located in Budd Lake, New Jersey, this agency provides insurance solutions for individuals and businesses .

Company Profile

John Johnson Automotive Group Insurance Services operates with a small team of two employees and generates annual revenue of approximately $179,000 . While modest in size, the company specializes in helping clients prepare for unexpected events through a range of insurance products.

The company’s website can be found at johnjohnsoninsuranceservices.com, and they are located at 481 Rte 46 E in Budd Lake, New Jersey . Their SIC codes (64; 641) and NAICS codes (52; 524) classify them within the insurance industry, specifically focusing on insurance services .

Services and Specialization

This agency positions itself as “a leading provider of insurance solutions for individuals and businesses” with years of industry experience . Their team of experts can access a wide range of insurance products to meet diverse client needs.

Given the “Automotive Group” in their name, it’s reasonable to assume that auto insurance forms a significant part of their offerings, though they likely provide other personal and commercial lines as well.

Summary: John Johnson Automotive Group
• Located in Budd Lake, New Jersey 
• Small agency with 2 employees 
• Provides insurance solutions for individuals and businesses 
• Name suggests specialization in automotive-related coverage

Johnson & Johnson Insurance Services: Oregon’s Nationwide Agency

Another significant entity in the Johnson family is Johnson & Johnson Insurance Services, located in Keizer, Oregon. This agency operates as a Nationwide Insurance agent, offering a wide range of personal and commercial insurance products .

Location and Contact

Johnson & Johnson Insurance Services is conveniently located at 3700 River Rd N in Keizer, Oregon, with a phone number of (503) 393-0149 . The agency serves clients in Oregon and Washington state, providing personalized insurance solutions with a focus on building lasting relationships.

Insurance Products Offered

This agency offers a comprehensive suite of insurance products through Nationwide :

  • Auto Insurance: Coverage options include collision, liability, and comprehensive policies customized to individual needs
  • Home Insurance: Protection for houses, garages, storage sheds, swimming pools, and personal property including heirlooms and antiques
  • Business Insurance: Commercial coverage including property, liability, workers’ compensation, and specialized policies like professional liability and key employee insurance
  • Other Products: Agriculture, condo, farm, powersports, and renters insurance

Personalized Service Approach

Johnson & Johnson Insurance Services emphasizes a personalized approach to insurance. They take time to assess each client’s needs and determine the best combination of policies for their situation . The agency offers Nationwide’s On Your Side® Review, which makes it easy to evaluate existing policies and make appropriate modifications.

For business owners, the agency works to create custom plans that “deflect the destructive effects of common and not-so-common commercial liabilities” . They reject a one-size-fits-all approach in favor of tailored protection.

Summary: Johnson & Johnson Insurance Services
• Nationwide agency serving Oregon and Washington 
• Offers auto, home, business, and specialty insurance 
• Emphasizes personalized service and custom coverage 
• Conveniently located in Keizer, Oregon 

The American Johnson Insurance Legacy

For those interested in the historical roots of Johnson insurance in America, a separate entity with a rich history exists. This Johnson Insurance was founded in 1915 in Mocksville, North Carolina, when E.C. Morris opened a small agency offering physical damage insurance for automobiles .

A Century of Growth

At a time when fewer than 25 out of every 1,000 Americans owned a car, this was a bold move . The agency survived the Great Depression and World War II, growing stronger through difficult times. In 1961, Bill Johnson became a partner, followed by Don Wood in 1969, leading to the agency’s evolution into Larew-Wood-Johnson, Inc. .

Expansion and Specialization

The agency developed specialties in agricultural communities, eventually writing their first poultry farm policy in 2006 with Everett Cash Mutual Insurance . By 2016, they launched a program focused solely on serving poultry producers through a partnership with Live Oak Bank.

In 2023, following Bill Johnson’s retirement, Wes Johnson and Jessica Yarbrough took ownership, continuing the family legacy . Today, the agency has expanded nationally with ARU, a poultry-specific program, and launched a Self-Storage vertical in 2024.

Summary: American Johnson Insurance
• Founded in 1915 in North Carolina 
• Survived Depression and WWII to grow stronger 
• Specializes in agricultural and poultry insurance 
• Now serves clients nationally with industry-specific programs 

How to Choose the Right Johnson Insurance for You

With multiple entities operating under the Johnson name, selecting the right one requires some research. Here are factors to consider:

Geographic Location

Johnson EntityService AreaContact
Johnson Insurance (Canadian)Canadajohnson.ca 
John Johnson Automotive GroupNew Jersey, USAjohnjohnsoninsuranceservices.com 
Johnson & Johnson Insurance ServicesOregon & Washington, USA(503) 393-0149 
Johnson Insurance (North Carolina)National, with agricultural focusgojohnsoninsurance.com 

Coverage Needs

Consider what type of coverage you need:

  • Standard auto insurance: Canadian Johnson Insurance or Johnson & Johnson Insurance Services offer comprehensive personal auto policies 
  • Specialty coverage: The North Carolina-based Johnson Insurance specializes in poultry and agricultural risks 
  • Local service: John Johnson Automotive Group in New Jersey provides local expertise for area residents 

Questions to Ask Before Choosing

  1. Does this company serve my state or province?
  2. What specific auto coverage options do they offer?
  3. Can they provide quotes from multiple carriers or just one?
  4. What do customer reviews say about their claims handling?
  5. Do they offer digital tools for policy management?

Summary: Choosing the Right Johnson
• Identify which Johnson entity serves your geographic area
• Match coverage needs with company specialties
• Read customer reviews specific to the company you’re considering
• Contact them directly with questions about policies and pricing

Frequently Asked Questions

1. Is Johnson Insurance the same company in the US and Canada?
No, there are multiple independent entities operating under the Johnson name. Canadian Johnson Insurance is based in Toronto and St. John’s . In the US, there are several separate agencies including John Johnson Automotive Group in New Jersey and Johnson & Johnson Insurance Services in Oregon .

2. What auto insurance coverage does Johnson Insurance offer?
Coverage typically includes bodily injury liability, property damage, medical payments, uninsured motorist protection, physical damage (collision and comprehensive), and rental reimbursement .

3. How can I manage my Johnson Insurance policy online?
Canadian Johnson Insurance customers can use the Johnson Insurance Connect app to view ID cards, submit claims, update information, and review policy details .

4. Does Johnson Insurance have good customer service?
Customer experiences vary. Some appreciate the personalized approach, while others have reported difficulties with claims handling and communication . Check reviews specific to the Johnson entity in your area.

5. What is the history of Johnson Insurance?
Johnson Insurance was founded in 1880 in Canada . A separate American Johnson Insurance was founded in 1915 in North Carolina . Both have grown significantly over their century-plus histories.

6. Does Johnson Insurance offer home and business coverage?
Yes. Canadian Johnson Insurance offers home and travel insurance alongside auto . Johnson & Johnson Insurance Services offers home, business, and specialty coverage .

7. How do I file a claim with Johnson Insurance?
Claims can be filed through the Johnson Insurance Connect app, by contacting your local agent, or by calling the claims department directly .

8. Are there Johnson Insurance offices in the United States?
Yes, including John Johnson Automotive Group in New Jersey, Johnson & Johnson Insurance Services in Oregon, and the North Carolina-based Johnson Insurance .

9. What should I do if I’m unhappy with my Johnson Insurance rate?
Contact your agent to discuss the increase and explore options. You may also consider getting quotes from other Johnson entities or competitors to compare rates .

10. How can I find the right Johnson Insurance for my needs?
Determine which Johnson entity serves your geographic area, review their specific coverage offerings, read customer reviews, and contact them directly with questions .

Summary: Johnson Automotive Insurance

Finding the right Johnson Automotive Insurance requires understanding that multiple organizations share the Johnson name. Each has its own history, specialties, and geographic focus.

Key Takeaways

  1. Multiple entities exist: Canadian Johnson Insurance (founded 1880) serves Canada, while US-based Johnsons include John Johnson Automotive Group (NJ), Johnson & Johnson Insurance Services (OR/WA), and the North Carolina-based Johnson Insurance .
  2. Coverage options vary: Most offer standard auto coverages including liability, physical damage, and uninsured motorist protection, with some specializing in niche markets like agriculture .
  3. Digital tools available: Canadian Johnson Insurance provides the Connect app for policy management, while US agencies offer local in-person service .
  4. Customer experiences differ: Reviews range from positive to negative, with common complaints involving claims handling and rate increases .
  5. History matters: Both Canadian and American Johnson entities have century-plus histories of serving clients through changing times .
  6. Location determines options: Your geographic location largely determines which Johnson entity can serve you, so focus on companies licensed in your state or province .
  7. Verify before committing: Always verify licensing, read current reviews, and get quotes in writing before choosing any insurance provider .

The most important takeaway? When searching for Johnson Automotive Insurance, be specific about your location and needs. Whether you’re in Canada working with the national Johnson Insurance, in New Jersey connecting with John Johnson Automotive Group, or on the West Coast with Johnson & Johnson Insurance Services, there’s likely a Johnson-affiliated agency ready to help with your auto insurance needs.

Take time to research the specific Johnson entity in your area, read recent customer reviews, and compare quotes to ensure you’re getting the coverage and service that’s right for you.

Conclusion

The name Johnson carries significant weight in the insurance industry, with multiple organizations building reputations over decades and even centuries of service . For drivers seeking Johnson Automotive Insurance, this legacy offers choices—but also requires careful selection to ensure you’re working with the right entity for your specific situation.

Canadian drivers can turn to Johnson Insurance, a well-established brokerage with comprehensive auto coverage options and digital tools for convenient policy management . Despite some mixed customer reviews, the company maintains a strong market presence and continues to serve thousands of policyholders across Canada .

American drivers have multiple options, from the New Jersey-based John Johnson Automotive Group to the Oregon-based Johnson & Johnson Insurance Services, each offering personalized local service . The North Carolina-founded Johnson Insurance demonstrates how family-run agencies can grow from small-town beginnings to serve national markets with specialized programs .

When evaluating any insurance provider, consider these factors:

  1. Verify the company’s license to operate in your state or province
  2. Read recent customer reviews from multiple sources
  3. Compare quotes from at least three providers
  4. Ask about discounts for bundling, safe driving, or other qualifications
  5. Review coverage limits carefully to ensure adequate protection

Auto insurance is more than just a monthly payment—it’s a promise of protection when you need it most. Whether you choose a Johnson-affiliated agency or another provider, take the time to understand what you’re buying and who you’re buying it from.

For those interested in Canadian Johnson Insurance specifically, their website offers detailed information on auto coverage options and the ability to request quotes . American drivers can contact local Johnson agencies directly to discuss their specific needs and get personalized service from agents who understand their communities.

Your vehicle is a significant investment and an essential part of daily life. Protecting it with the right insurance from a trusted provider gives you peace of mind on every journey, whether you’re commuting to work, taking a road trip, or simply running errands around town.

References

  1. PitchBook. (2026). Johnson Insurance Company Profile. https://pitchbook.com/profiles/company/350363-71 
  2. Johnson Insurance. (2024). Auto Insurance. https://gojohnsoninsurance.com/personal-insurance/auto-insurance/ 
  3. Better Business Bureau. Johnson Insurance Profile. https://www.bbb.org/ca/on/waterloo/profile/insurance-services-office/johnson-insurance-0107-4028/ 
  4. Kona Equity. (2024). John Johnson Automotive Group Insurance Services Company Profile. https://www.konaequity.com/company/john-johnson-automotive-group-insurance-services-10568635748/ 
  5. Nationwide Insurance. Johnson & Johnson Insurance Services Agency Profile. https://agency.nationwide.com/or/keizer/97303/johnson-&-johnson-insurance-services 
  6. ComplaintsBoard. (2025). Johnson Insurance Policyholders Reviews. https://www.complaintsboard.com/johnson-insurance-b136021 
  7. Johnson Insurance. (2025). Our Story: A Century of Protection, Built on Trust. https://gojohnsoninsurance.com/blog/our-story-a-century-of-protection-built-on-trust/ 
  8. Apple App Store. (2023). Johnson Insurance Connect. https://apps.apple.com/mo/app/johnson-insurance-connect/id1269847110 
  9. InsurEye. Johnson Insurance Auto Insurance Reviews. https://insureye.com/Reviews/Auto-Insurance-Reviews/16-Johnson-Insurance 
  10. lighthouse.ai. (2025). Johnson Insurance Company Profile. https://cbi-www.lighthouse.ai/company/johnson-insurance 

Disclaimer:
The content provided is for informational purposes only and does not constitute financial, investment, or legal advice. While efforts are made to ensure accuracy, no guarantees are given regarding completeness or reliability. Insurance policies, coverage options, and terms may vary and change over time. Any action you take upon the information is strictly at your own risk. We recommend consulting directly with insurance providers and licensed agents to verify coverage details for your specific policy and situation.

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